FAQ

Frequently Asked Questions

Answers to common questions about our forensic analysis and recovery assistance process.

No. We are transparent about this: recovery cannot be guaranteed. The outcome depends on many factors including how quickly you report the theft, where the funds were sent, and whether the receiving exchange or entity cooperates. What we do guarantee is a thorough, professional forensic analysis and our best effort to pursue every available recovery avenue.

You submit your case details through our contact form. Our team reviews the information and performs an initial assessment. If we determine the case has viable tracing pathways, we proceed with a full blockchain forensic analysis. The resulting report is used to coordinate with exchanges, legal counsel, and law enforcement.

At minimum, we need the wallet address(es) involved, transaction IDs if available, the approximate amount lost, and a description of how the fraud occurred. The more detail you can provide, the more effective our analysis will be.

An initial assessment is typically completed within 24–48 hours. Full forensic tracing depends on the complexity of the case — straightforward cases may take 2–3 days, while complex cases involving mixers or multiple chains can take 1–2 weeks.

Yes. Our forensic reports are designed to be used as evidence by law enforcement agencies. We regularly coordinate with police cybercrime units and can liaise with authorities on your behalf to support formal investigations.

We handle all types of Bitcoin-related fraud including phishing attacks, fake investment platforms, romance scams, ransomware payments, Ponzi schemes, SIM-swap theft, and unauthorised exchange account access.

Absolutely. All case data is handled with strict confidentiality. We use encrypted communications, secure file storage, and do not share your information with third parties unless you explicitly authorise us to do so (e.g., when filing reports with exchanges or law enforcement).

Pricing varies based on case complexity. We offer a free initial assessment to determine if your case has viable recovery pathways. After the assessment, we provide a clear quote with no hidden fees. Contact us for details.

Have More Questions?

Reach out to our team for a confidential conversation about your situation.